MISSION & VALUES

"TO TURN STRANGERS INTO FRIENDS AND FAMILY"

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PEOPLE

We value the connections we build with our team, customers, and community. Every decision we make reflects our commitment to creating meaningful relationships and fostering an environment where everyone feels valued and supported.

Why It Matters:
Because coffee brings people together, and we aim to make those moments memorable.

QUALITY

From sourcing the finest beans to crafting the perfect roast, quality is at the heart of everything we do. We strive for excellence in every cup, ensuring our customers experience the best coffee possible.

Why It Matters:
Because great coffee deserves great care, and our customers deserve the best.

INTENTIONAL

We believe in doing things with purpose. Whether it's the way we source our beans, support sustainable practices, or design our products, every step is taken with thoughtfulness and care.

Why It Matters:
Because intentionality ensures we stay true to our mission and make a positive impact.

FUN

Coffee is more than just a drink; it's an experience. We embrace the joy and creativity in what we do, bringing a sense of fun to every aspect of our work and customer interactions.

Why It Matters:
Because life is better when we enjoy the journey—and coffee makes it all the more delightful.

OUR STORY

THE IDEA

"The small, seemingly insignificant, day-to-day, friendly gestures that we can easily take for granted connect us to community." It might not look the same across different cultures, but respect translates to any language. It took me being homesick halfway around the world to truly appreciate the value of genuine respect and kindness. In 2014, I was in Afghanistan wrapping up my time in the Army when I had the vision for Polite Coffee: great coffee with real friendly people. When complete strangers go out of their way to show you kindness, it reinforces a sense of belonging. Through daily, ordinary acts of kindness, Polite Coffee is building community.

HOW WE STARTED

Soon after leaving the Army, I started a coffee shop in College Station while attending Texas A&M. After graduation, I decided to at least make an effort to put my degree to work and took a 9-5 job. I couldn’t run a coffee shop with a full-time gig so I started roasting on the side. My wife and I were living in Normangee, TX, so I built a workshop to roast in. I roasted for several months before I had something drinkable, and several more months before I was proud of my coffee. Babe’s doughnuts (the best donuts in Bryan/College Station) took a chance on me and became my first customer. Soon I was selling coffee at the local farmer’s market in downtown Bryan. It’s hard to describe how blown away I was by the reception of Polite Coffee. Within a few months I crossed paths with Barry, who owned the Kyle House which operated primarily as a restaurant/event center that served cocktails and coffee. Soon, (literally 4 months later) we became partners and relocated the roaster, then shortly after, we turned the Kyle House into a dedicated coffee shop to showcase all the cool things that come out of our roasting operation.

THE ROASTERY

In 2018, I flew to Idaho to learn more about Diedrich Roasters at their factory in Sand Point. The people at Diedrich are really friendly and I ended up placing an order for an IR-12 soon after that visit. Diedrichs are fantastic roasters, feel free to drop us a line or come check ours out to learn about them! Since the very beginning, Polite Coffee has been about quality. Even at a small scale, hand sorting defective beans is a time-consuming process. I would do my best to pick out any quakers, burnt or damaged beans, and foreign objects like rocks (left from the drying process at origin). Since we are committed to offering a quality product, we invested in a Sovda optical sorter.

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